Shipping policy

All orders are processed and shipped within 1–2 business days after your order is placed.

Once your order has shipped, you will receive a confirmation with tracking information so you can follow your package.

Please note that processing or carrier delays may occasionally occur due to holidays, high order volume, weather, or other circumstances outside of our control. If there are any significant changes or delays affecting your order, we will notify you as soon as possible.

Please make sure your shipping address is correct before placing your order. Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

For any questions regarding your order or shipment, please contact us at velaire.us@gmail.com.